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Procedure Information

Step 1. Fill out the online application & consent form

Step 2. We will assess the situation & your chances of success. If you decide you want us to represent you:

Step 3. Enter Payment Details

Step 4. A letter is drafted in your name & sent to the relevant council

Step 5. You will receive a confirmation letter/email detailing acceptance of payment & our initial letter to the relevant council. At this point please send us the original penalty charge notice/parking fine (this will be returned to you). Freepost envelopes will be included for this & future correspondence

Step 6. When you receive a reply, forward this to us via our Freepost envelope (see "Client Undertaking", Section 2 of Terms & Conditions)

Step 7. If your first letter is successful, send us their reply as confirmation, case closed. If not, send us their reply; then

Step 8. We repeat Steps 4 & 5 until we are successful (View the About Us page & "How many letters will it take?")

Step 9. In rare cases the Council will reject all appeals, which results in us having to make a written appeal to the Parking Adjudicator as the final step*.

If our appeal is rejected at this point, then we will consider the claim unsuccessful and a full refund of your fee will be made, unless the adjudicator’s decision is questionable; If that is the case, then I would file a Judicial Review for the verdict to be re-assessed. In these circumstances the Judicial Review will be the final step and a rejection would trigger a refund of your fee.

Alternatively, if you believe you have a strong case and would like us to proceed immediately, you should complete the Application/Consent Form & Payment Form together.

*Please bear in mind that this is a sign the Council are desperate: We have rarely failed to achieve a successful outcome when a parking appeal has been taken to the Parking Adjudicator.

When you are supplying details of the event, please ensure you include:

• The exact details of contravention as outlined on the parking ticket
• Time, Date & Contravention details (PCN No. etc.)
• The conversation – if any – that took place between yourself & the attendant

  Please detail every aspect of the event & the circumstances surrounding your contravention even if you think it might not be relevant e.g.

  You were only there for 2 minutes,

  A parking ticket was displayed but slid from view,

  You were parked in a relevant bay,

  Accused of parking too far from the kerb,

  No parking ticket was issued to you but you received a letter

  You were in-between permits when the ticket was issued

  Did you notice other cars with parking tickets for the same offence etc.?

   

We will then assess the situation and your chances of success. If we believe you can win – there are those few instances where this may not be possible – we will let you know, then you decide if you want us to proceed.

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